Patient and Public Relations

• Admitting
• Behavioral Health Services
• Business Office
• Cardiopulmonary
• Case Management
• Clinical Education
• Epidemiology / Infection Control
• Emergency Services
• Family Health Clinic
• Food Services
• Health Information Management
• Intensive Care Unit (ICU)
• Laboratory Services
• Nursing Service
• Partial Hospitalization Program
• Patient and Public Relations
• Perinatal Services
• Pharmaceutical Services
• Physical Medicine
• Quality Department
• Radiology
• Security
• Subacute Services
• Surgical Services
• Transportation

The Patient and Public Relations department works collaboratively with all hospital service areas to ensure delivery of the highest quality of care to each of our patients, their loved ones and visitors.

  Customer Satisfaction Report

MESSAGE FROM THE DIRECTOR

Pacific Hospital of Long Beach's Patient and Public Relations department cares about our patients, visitors and all who enter our hospital.

We are committed to following our mission statement, "To heal with compassion and perform with distinction" by assisting in facilitating the best experience possible for our patients.

We are sensitive to the issues regarding health care and are aiming for excellence and distinction in our community and surrounding communities.

PACIFIC HOSPITAL OF LONG BEACH VALUES

Cultural Sensitivity
Heroic Service
Accountability
Respect
Teamwork

AVAILABLE SERVICES

  "The Healing Treasures" Gift Shop

Come in and browse in our quaint gift shop stocked with unique gifts, flowers and cards.

It's conveniently located on the first floor, near the front entrance of the hospital.

The gift shop hours are 9:00a to 4:00p, Monday - Friday.

  Volunteer Program

Our volunteer program is divided in two parts:
regular volunteers and candy stripers.

Regular volunteers have set schedules and duties.
Candy stripers are usually high school students that volunteer during the summer and special events.

A minimum of 50 hours are required for all volunteers.

  The Volunteering Process

• First, fill out the volunteer application.
• Submit completed application to the volunteer coordinator
• Schedule an interview with volunteer coordinator
• Must have a current TB test
  (No longer than 6 months)
• Attend orientation
• Take a tour of the hospital
• If approved, start volunteering!

Most of our departments throughout the hospital utilize the help of volunteers.

We are always looking for outgoing & friendly volunteers who are interested in helping others in the healthcare industry.

For more information on the volunteer program call
(562) 997-2422.

  Public Relations & Media Relations

Please direct any public relations or media questions to (562) 997-2513 or you can email us any comments or suggestions.

  Compliments or Complaints?

Pacific Hospital Long Beach takes pride in ensuring quality patient care in a safe environment.

If you have any concerns or issues, please feel free to contact the Patient and Public Relations department at (562) 997-2513 or hospital management.

If your concerns are not resolved through the hospital, you may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about our facility by calling (800) 994-6610 or emailing complaint@jcaho.org.

HOURS

Monday – Friday, 8:30a to 5:00p

CONTACT US

(562) 997-2513

2776 Pacific Avenue
Long Beach, CA 90806
(562) 997-2000

Need directions?